Presence displays real-time location statistics to improve customer engagement and loyalty across sites and is built-in to Cisco Meraki Access Points with no additional cost or complexity. Data collected by APs is synced with the Cisco Meraki cloud and automatically reported in the dashboard, revealing visitor traffic trends, dwell time and new vs. repeat visitor loyalty.
Use Presence to compare visitor trends between sites or after launching campaigns and to find the effect of actions on visitor dwell time or repeat visit frequency. Customize the display to show data for a specific day, weekend, or even trends over a month.
Deep integration between Cisco Meraki and Facebook lets your customers connect to WiFi by checking in on Facebook, using your organisation’s Facebook Page as a splash page.
Wi-Fi with Facebook Login gives organizations access to aggregate and anonymous demographic data Facebook provides about visitors.
Guests can post a story to their News Feed, showing their friends they visited your location and promoting your organization by virtual word-of-mouth.
Discover the actions that drive customer loyalty by measuring the impact of window display changes, promotions, and campaigns that drive store visits. Use built-in analytics and site-comparisons to replicate the most effective drivers of foot traffic across your locations.
Seamlessly integrate your WiFi with Facebook login to learn aggregate and anonymous demographic and interest information about your customers. Leverage omni-channel selling to engage customers through their mobile devices and social media.
Grow your business by capturing new leads through event-driven interaction. Capitalize on repeat visits and longer dwell times to increase average basket size, and reach customers via targeted display ads, mobile push notifications, and direct coupons.